• Do all ocean shipments require an original Ocean Bill of Lading (OBL) to be surrendered prior to delivery?
  • In most cases, this is required. The seller has the option of requesting an “LINES bill of lading” which will allow for the release of the cargo without the original ocean bill of lading.

  • Are my airfreight charges based on the actual weight of the cargo only?
  • IATA regulations state that the cost of airfreight must be calculated on the “chargeable” weight. IATA defines the “chargeable weight” as the actual gross weight or the volume weight, whichever is greater.

  • How come my freight did not make the connection from Country “A” to Country “B”, I did?
  • The time between transfers for passengers and cargo differ greatly. While passengers can have schedules with even up to an hour to spare between flights, with cargo it takes a minimum of three-five hours from arrival of one airplane to another. Freight off one airplane might have multiple destinations and has to be transferred. In addition, the location on the arrival aircraft could be a factor. This has to do with the balance of the airplane, position goods were loaded in, size of freight and whether or not it was containerized.

  • When does the carrier’s liability begin and end?
  • The Carrier shall be liable for loss of or damage to the goods occurring between the time when the carrier accepts and takes the goods into its charge and the time of delivery.

  • I am new to importing and exporting. Where do I begin?
  • If you are new to importing and exporting, the large amount of information required can seem overwhelming and is scattered across a number of places. By using MSL Express for all of your importing and exporting service, you can get every required solution from a single provider, making it easier for your company to manage other areas. New importers and exporters often find most of their time is spent dealing with carriers, other government agencies, and the numerous logistics companies required to import or export their shipments. MSL Express will manage all of these relationships for you, simplifying the process, and saving you valuable time and money.